FAQs
How is ValleyHQ different from a traditional office?
At ValleyHQ you get a complete, professional office environment included in one monthly fee. You'll also get professional receptionists, state-of-the-art telephone and IT services, and a beautiful lounge area. With traditional offices, you have to navigate the costly and time-consuming world of setting up and configuring your workspace. Before you can be productive, you must:
- pay for altering office space
- sign a fixed-length office lease
- provide office furniture
- contract with multiple service providers (phone, Internet, maintenance)
- hire an office staff
- buy or rent office equipment
- build or configure connectivity infrastructure
- spend time, resources and money
At Valley HQ, your office space solutions are a single phone call away. Simply plug in your computer and start working — and leave the rest to us.
What types of terms do you have at ValleyHQ?
With traditional office space you often need an attorney to negotiate a complicated office lease before you can rent or lease an office. Getting into your office space at ValleyHQ couldn't be easier, especially when compared to renting traditional office space. We have a one-page office agreement instead of a 20-page office space lease. We give you control over the term of your executive office agreement — from one month to five years — so you have the ability to grow as your business needs change. And with our professional executive office staff you have on-demand access to administrative support without hiring a permanent staff or making a capital investment.
Do I need to supply my own office equipment?
No. ValleyHQ comes equipped with everything you need. We have contemporary office furniture, high-speed Internet connectivity, and a fully staffed reception area. Best of all you can expect the same high-quality office services from us that you would your best receptionist. When you lease or rent office space the traditional way you must outfit the entire office to your specifications at your own expense, which can take weeks or even months. At ValleyHQ you can begin working immediately.
When can I get started in my new office?
The process to rent office space can take weeks or even months. Our offices can be configured to your specifications and ready in no time. You can sign your ValleyHQ agreement on one day and start working in your new office the next.
ValleyHQ Meeting Rooms FAQ
Why outsource your meeting rooms?
ValleyHQ meeting rooms are the solution for low-cost flexible meeting space. We are able to accommodate your meeting room needs — from standard office to conference room and board room functions. Our meeting room support staff is available on demand to handle specific requests. Furthermore, all rooms come equipped with Telephones, and both T-1 and Wi-Fi Internet access.
What kind of experience will I have with a ValleyHQ meeting room?
Our meeting rooms will allow you and your guests to focus on your work. And since our staff supports our meeting rooms, you will have no outside distractions. Your attendees will be greeted by a professional team in our reception area and shown to your designated meeting room.
Is your meeting room pricing easy to understand?
ValleyHQ’s meeting rooms feature standard pricing with optional amenities available. With pricing by the hour, half-day or day, our meeting room pricing is both flexible and easy to understand.
Virtual Offices FAQ
What is a virtual office?
A virtual office provides all the benefits of a prime office location, without the need for you to be there, and pay for a full-time office. Virtual offices offer a prestigious business address, professional virtual office operators offer live call handling using your business name, your ValleyHQ virtual office number is equipped with seamless call forwarding so you'll never miss a call, in addition you can also gain access to your virtual office with a 24-hour access card. When you're on the road we can maintain contact with you, allowing you to focus on your business while we handle the details. Mail received at ValleyHQ can be forwarded anywhere in the world by postal mail or held for pickup.
Will ValleyHQ work for my home business?
When you want to present a prestigous business address to your clients and benefit from the cost savings of a home office, a virtual office is right for you. Our Remote Receptionists handle your incoming calls in the name of your business and your calls are seamlessly transferred to your preferred number by our VOIP system. Your virtual office operator can transfer the live call to your home, cell, voicemail or even take messages for you! If you decide to expand or move, we always have full-time offices available for your growing business needs.
Will a ValleyHQ virtual office work for my small business?
A virtual office can give a small business a big presence. Call forwarding and mail forwarding allow your company to be anywhere you need to do business without the need to have a dedicated office. A professional operator answers your virtual office phone in the name of your business. Your incoming virtual office calls are seamlessly forwarded to your preferred number or messages can be taken and delivered according to your specifications. When it comes time to test a new market, you can reduce your setup costs with a virtual office.
Will a ValleyHQ virtual office work for my medium or large business?
Virtual offices allow you to set up a local presence without expanding your real estate portfolio. You'll instantly have a dedicated virtual office business address, allowing you to test a market without the risk of leasing office space. And with virtual office call forwarding your calls can be forwarded to your existing office. Rely on a a ValleyHQ virtual office to generate increased customer contact without the added expense.
How does a virtual office allow my business to grow?
You can easily test new markets with a virtual office without the need for capital investment. When your organization needs a physical office, we have one here for. With your virtual office operator handling your inbound calls and messaging, you can focus on growing your business.
How does virtual office call forwarding work?
Our remote receptionists will answer your calls in the name of your business. Based on your specific instructions, your virtual office operator will announce the caller to you, then seamlessly forward the call to you anywhere in the world.
How are my virtual office phone messages handled?
Should you be unavailable, our remote receptionists will direct your callers to your voicemail or you can even have your virtual office messages e-mailed directly to you! You'll never miss a message!
How does virtual office mail forwarding work?
Virtual office mail forwarding services will forward postal mail received at your ValleyHQ business to your preferred location, whether it's your home, or your hotel in Hawaii or we can hold it for you to collect.
What types of amenities are available to a virtual office customer?
With our virtual office services you receive full access to our facility from photocopying and printings, to administrative tasks, data-entry, and shipping. Plus, we have beautifully appointed reception, and kitchen areas for your use, with coffee on-hand at all hours of the day.
